State Farm® Insurance Agent Shannen Capriotti
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nathan Fuller (Racer)
May 14, 2026
"Great working with Gina to add my new vehicle to my policy. She clearly explained everything from the premium to the drive safe and save. Great experience overall"
"Thank you & welcome to our agency! "
Wendy Collins
May 7, 2026
"They all make you feel completely comfortable. Especially Tasha! She’s the best! I never feel taken advantage of there. Great agency"
"Thank you Wendy! Tasha is the best ❤️"
R Moses
May 1, 2026
"Gina Z. is an absolute pleasure to work with. Knowledgeable, professional extremely friendly and personable. She saved me a bundle of money on my home and auto policies vs. Flo's company. Process was quick and easy! If I could give Gina 10 stars, I would! Very highly recommended!"
"Thank you so much for the kind words! "
Chad Krumpe
April 29, 2026
"Tasha saved my family and a lot of money on auto and home insurance. I highly recommend Capriotti insurance!"
"Thank you Chad!"
Kristie Shaeffer
April 23, 2026
"So easy to work with!"
"Thank you Kristie!"
Sarah S
April 23, 2026
"Shannen is the best! We’ve been with them for years, she always finds us the best rates and is super honest and helpful through out our life stages. She reaches out personally to see how we’re doing and if we need anything. It’s great to have a personal relationship with your Insurnace agent 💜"
"Thanks Sarah! It’s been our pleasure watching your family “grow up”! "
Lisa Seward
April 23, 2026
"Scott was very helpful and kind. He took the time to explain my car insurance and renters insurance so I could understand it. Thank you Scott for making insurance make sense to me."
"Thank you so much for taking the time for the kind words & welcome to our agency!"
Andrew
February 18, 2026
"After 7 years with USAA, I realized I was getting taken advantage of with a predatory rate on a common car. Gina helped build nearly my exact previous policy at an affordable rate. Very happy with the results."
"So glad we were able to help! Thank you for taking the time to post a review. "
Richard Hughes
February 7, 2026
"6 stars for Tasha Werner. She turned a negative situation into a positive. EXTREMELY helpful and nice."
"That is what we’re here for, thank you so much for taking the time to let us know. We agree, 6 stars for Tasha! "
Glen
January 22, 2026
"I recently had to change my insurance provider and had concerns as to which way to go. I decided to talk to State Farm and was very pleased to talk with Gina Zingaro. Gina was very knowledgeable regarding the coverages offered and provided a thorough analysis comparing my existing coverages to that which State Farm offers. Gina had ready answers and was able to identify deficiencies that needed to be addressed along with recommendations as to how best to resolve the concerns. After working thru all the different options and pricing, Gina then went back and checked to see that all was in order. Gina also was very kind, considerate and displayed a very genuine personality that seems to be a rarity these days!"
"Thank you so much for the detailed review, we greatly appreciate you taking the time "
rhiannon rieger
January 15, 2026
"I had been with Progressive 19 years, and switched due to increased premium for no reason. Ok Capriotti insurance treats me with better service than I’ve ever received elsewhere. From the day I signed up, I knew this was the best choice. A few years later in a comp claim situation, I was not disappointed. Tasha responded to me quickly and asked if I was OK first. She arranged everything with SF and they got me set. Body shop and rental arranged easily. Shannen followed up in a timely manner and, as always, in a caring way. Super pleased with this office!"
"Customers like you make it easy! Thank you so much for taking the time for such a thoughtful review. "
Tammy Mccarthy
January 7, 2026
"Gina Zingaro is the best!! So pleasant and helpful, an overall excellent service by her. I will be recommending her to others in the future."
"Thank you so much for taking the time to share. We’re grateful for the kind review & that Gina’s on our team! "
Jessica Leno
December 4, 2025
"Tasha has been super helpful and very nice. Always willing to helo out when and if possible. Would recommend her to anyone!"
"Thank you so much for the kind words! "
Craig Gillis
December 2, 2025
"Shannen and her office is amazing! Extremely quick to respond and not pushy to make a decision. Thank you Shannen and staff!!!!"
"Thank you!"
Nicole Ginder
November 30, 2025
"I got a great quote for homeowners and car insurance. This prompted me to change my insurance company. Gina was great at answering my questions and if she didn't have an answer she found it. Thank you again!"
"Thank you for the kind review & welcome to our agency! "
Lar Mre
November 21, 2025
"We have been State Farm customers for well over 30 years, and long-time clients of Shannen; her team is amazing, always friendly and helpful, whether a home or auto insurance question. Highly recommend her office for anyone looking to switch insurance companies."
"Thank you so much for the kind words - it means the world to us!"
Nick Berteotti
October 10, 2025
"The team is very helpful, knowledgeable, and easy to work with. They take the necessary amount of time to make sure the customer is happy and well taken care of. Definitely worth a phone call to check out how they can help."
"We’re so thankful for your feedback & excited to hear about the new changes for your family! "
Sherri Moore
October 10, 2025
"Shannon and her staff have always been so helpful whenever I have contacted them. I hit a tire tread heading to Florida. I called n they set up a shop for repairs and a rental car very quickly. I highly recommend Shannen and her staff!"
"Thank you so much Sherri! "
Scott Carr
September 15, 2025
"They are great people to work with. Fast to get back to you. Really helpful."
"Thank you for your 5-star review! It is our pleasure working with you as well! "
dustin ziegler
August 14, 2025
"Shannen has been an amazing agent. She has always been quick to respond to any questions or concerns I have. I highly recommend her!"
"Thank you so much for reviewing our State Farm office! "
Colette Macurdy
August 14, 2025
"I had been with Erie Insurance for 32 years, but when I added my two sons to my policy, the numbers were shocking. I reached out to the Capriotti Agency, and we ended up switching everything — our car insurance, our homeowners insurance — and they have been absolutely amazing since day one. We have had to file a couple of claims and it has been the easy and painless! I tell everyone to contact them if they’re looking for insurance quotes, especially if they have new drivers. Every time I call, I don’t feel like I’m calling an insurance agency… I feel like I’m calling friends. Highly recommend!"
"This review is so thoughtful, thank you. We are so grateful to have customers like you that allow us to help them like family & friends allowing us to love what we do - thank you again! ~ Shannen & Team "
Kelly Masse
June 2, 2025
"Always polite and helpful!"
"Thank you so much for taking the time to share your experience with our agency! We appreciate you! "
Alfred Mancini
February 27, 2025
"Shannen voluntarily has spent a good amount of time talking with me about my policies. I feel that I've been served well."
"It’s our pleasure! Thank you!"
Stacy Bowser
February 21, 2025
"I just switched over to State Farm and Shannon and Leroy were wonderful!! They helped me find what works for me and my daughter for the best cost. I couldn’t be happier!"
"So glad we were able to help! Thank you for the kind words! "
Joseph Wenck
January 29, 2025
"Wow... an awesome team here, loved the great experience I received at this location. Professional and highly skilled to meet my insurance needs.. Thank you State Farm.."
"Thank you for your 5-star review! Welcome to our agency! ~ Shannen Capriotti"